I have received two emails from LogMeIn giving me notice that there was a log in from Vietnam and one from China.
I logged into my LogMeIn>Join.Me account and found that
both of these logins were able to set their devices as TRUSTED.
They hacked the code on the site so that I was unable to UN-trust these devices
I have screen shots of the log in logs and IP addresses
I have the original LogMeIn emails to me
I have smartphone JPGs of the emails and screen shots
What I do not have is TECH SUPPORT!
I have been trying all day to get help. I have submitted tech tickets, only to be told "its not our problem (this was a last pass person, and I am concerned about my data there)--go to LogMeIn." The phone number at the URL they gave were only troubleshooting conference calls, and the woman there passed me along to two other phone numbers, a place that has never heard of LogMeIn
PLEASE, how do I reach someone competent to help? I know that if my account is being hacked, and they are changing the code on the interace, then other people's accounts are at risk also--so certainly LogMeIn should want to lend a hand here!!!