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New Contributor

Please repay.

I paid because it is already registered with a credit card that should not be used for payment in September.
Therefore, I entered the receipt and changed the payment card number, but the payment could not be canceled.


Therefore, please cancel the payment in September and repay with the currently registered card.

Thank you.
2 REPLIES 2
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LogMeIn Contributor

Re: Please repay.

@ChoiRakJun  I'm sorry we cannot handle billing requests here in the Community.  Please reach out to Customer Support directly for all contract concerns:  https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support 

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LogMeIn Contributor

Re: Please repay.

If you purchased your subscription with the wrong credit card, you may contact Customer Support to request a refund, and then repurchase with the new credit info.