To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
I'm having trouble controlling Windows device manager over a remote session.
I connect remotely and the user enters their password. I open the device manager from the right-click on the start menu. Windows warns me that it's logged in as a standard user, but I can still open up the properties pop-up for any device. On that properties window it's mostly read-only but there's the security access button for Change Settings. When I click that it reloads the properties window editable - to click the Update Driver button, for example - but at that point my remote session does not have any control over the reloaded window. I can see the new window just fine, and I can still control other items on the remote system.
Is this a familiar problem to anyone? Do I need to back up and open the device manager itself in some way with elevated permissions? Do I need to prompt for the user to enter something within the remote desktop session so I can have control of that properties window?