Ran into a problem where the LogMeIn ignlition client suddenly no longer showed my computers after clicking Connect to Computers, but instead would just show Please wait...
I tried uninstalling / reinstalling, restoring Windows 7 to before the problem occured, but it didn't work.
It turns out, I had the Join.me client installed as well, and logged into it recenlty using a different account from my regular LMI credentials. Near as I can tell, the join.me credentials overwrote the LMI saved credentials or something.
Anyway, uninstalling join.me and LMI then reinstalling the LMI Ignition client finally fixed the problem...
Solved! Go to Solution.
Same issue but I do not have Join.me on my computer. I can login just fine with logmein.com using my PRO account. However, the using the ignition client sits at "Please Wait" forever.
Sounds like a more elegant solution than mine: uninstall using CCleaner since LogMeIn was not listed in Programs and Features then install with latest LogMeIn Client installer which is still called LogmeinIgnition.msi which I'm sure annoys their marketing people.
Interesting note: LogMeIn Client now shows up correctly in Programs and Features.
It's occuring on all our Windows 10 computers, deleting saved credentials work to login but we can't save any otherwise the issue will rear it's ugly head again. It's happening on Win10 builds 10240 and 10565.
Deleted saved credentials, did NOT reinstall anything.
This fixed it for me as well, but even without saving a credential, it only worked one time.
I have to delete everything on every exit / start of the app.
Using 2 factor auth, not sure if that has an impact on it ( or what is saved)
Same here, deleting the credential only works to enable a session, problem comes back after logging out/reboot etc. I am on Windows 10 too and using 2 factor auth also.