Windows 10 v2004 blocks screen blanking ability

[swigco]

NIck, same here. Except my sysadmin swears that her screen is still blanking without the display driver. I now mine is not. So it may be hit or miss depending on hardware (though we all have pretty standardized Dell hardware). I had to reinstall LMI to get the display driver back. Not a solution to roll out to everyone.

Pavla

[Anon95955]

I am on the latest update and still not blanking the host monitor

[AshC]

@Anon95955  What operating system and hardware are you using at the Host location? 

Is your Host PC in a docking station of some kind, or is the display connected via VGA or similar? 

[Anon95955]

Windows 10 21H1. No docking station. Yes directly connected. Display port HDMI

[AshC]

@Anon95955  If at any time in the past you manually disabled the LogMeIn display driver, then you may need to re-install the endpoint again. 

[GregLMI]

Hello,

LMI is still on 4.1.0.14344 and no update is detected.

Any news about next (official) update ?

Thanks

[AshC]

@GregLMI  If you click my Community name you can send a private message with your LMI login email and remote computer name, for the purposes of an account status check.  

Or -- you can always contact Customer Support at any time: https://support.logmeininc.com/central/help/how-do-i-contact-support