So with the latest version of LogMeIn I noticed a bug that makes logging into users terminals a longer process.
When I provide the 6 digit code
The user enters it, downloaded the executable
We put in the admin name / password
Users click Ok / Agree to pop ups on their end
Then I click on 'Launch Remote Control Session'
It then goes to 'connecting' for 60 seconds
Then drops back to 'Launch Remote Control Session'
And then when I click it again it gives me access
It adds a whole 60 second wait, it used to be that the user would get a pop up, say yes and the connecting screen would connect in a few seconds.
Solved! Go to Solution.
Hi @JeanApple
Our apologies for the inconvenience, we are aware of this bug and are hoping to release a fix by the end of this week. In the meantime, you can enter the pin code at beta.logmein123.com to test out a version of the applet that contains the fix.
Let us know any feedback you have on this fix.
Hi @JeanApple
Our apologies for the inconvenience, we are aware of this bug and are hoping to release a fix by the end of this week. In the meantime, you can enter the pin code at beta.logmein123.com to test out a version of the applet that contains the fix.
Let us know any feedback you have on this fix.