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BrianZ
New Contributor

Connect on Lan freezing

In our citrix enviorment we have an issue with the connect on LAN feature freezing for 30+ seconds and occasionally crashing as it crawls our entire catalogue of network PCs (30ishK). Anyone seen this and had anything fix it? CS wasnt much help. Gave us a newer version that didnt fix it and told us to disable it, but we need to use it.

‎09-22-2023 05:06 PM
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3 REPLIES 3
GlennD
GoTo Manager
GoTo Manager

Re: Connect on Lan freezing

Hi @BrianZ, welcome to the community.

 

 I've reached out to our product team to see if they have any recommendations. 

 

Glenn is a member of the GoTo Community Care Team.

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‎09-22-2023 05:41 PM
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BrianZ
New Contributor

Re: Connect on Lan freezing

Ever hear anything back?

‎10-24-2023 12:13 PM
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GlennD
GoTo Manager
GoTo Manager

Re: Connect on Lan freezing

Hi @BrianZ, I apologize for losing track of this one. The team wanted more details, is this your support ticket number 19378323 ? 

 

Glenn is a member of the GoTo Community Care Team.

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‎10-24-2023 05:14 PM
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