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dfgdetg's avatar
dfgdetg
New Contributor
7 years ago

Disconnection

Hello, For a few days I am constantly disconnected from my remote computers. The connection is done, sometimes not, it lasts 5 minutes then it's over. Sometimes 30 seconds. I am under W10 Pro, tes...
dfgdetg's avatar
dfgdetg
New Contributor
7 years ago

Hello,

The problem is spreading, my colleague is now also affected by untimely disconnections. Personally, it's worse and worse. I also noticed, when connecting to remote computers with a solution other than yours, that their LogmeIn client disconnects also. An exclamation point appears and indicates "inaccessible, offline", before returning online.

It is no longer possible to work with your software, I am constantly disconnected and I have to close my browser to reconnect to logmein, otherwise it runs in a vacuum. It's getting long.

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

dfgdetg  Are you working in some sort of VPN environment, or engaging in this type of connection while using LMI services?

  • dfgdetg's avatar
    dfgdetg
    New Contributor
    7 years ago
     
    yes, I'm looking for that side.