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Forum Discussion
jrholt1023
5 years agoNew Contributor
Logmein-Rescue on Mac
Guys I have gone through the posts on here and I see a million explanations on how to make a Mac work with LMI. I get that this is Apple being PITA but what is the fix between Big Sur and M1 compute...
dbalzotti
5 years agoActive Contributor
Same exact issues. Rescue is basically unusable on mac. Either we can't control because the Support-LogmeinRescue boxes are frozen checked but doesn't allow control or it crashes every 10 seconds.
Logmein has done nothing to address this issue and its going on years (since the release of Catalina). There seems to be no light at the end of this tunnel so we are looking for another solution.
AshC
5 years agoRetired GoTo Contributor
dbalzotti Do you know if the Mac users you are attempting to connect with are Administrators there? The Mac Security requests should definitely not be freezing, which could indicate a larger problem there.
One thing to keep in mind if the session is crashing regularly, is that the behavior can occur if you have automatic session recording enabled for your account, but the recording cannot actually save locally for some reason.