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Hi @Angel22,
When you access a customer's computer, you inherit the customer's user rights. As a result, you may encounter support scenarios where the user of the remote device does not have the rights you need to fully support the machine. This support article explains how to restart the Rescue applet as a Windows System Service or Mac Daemon to get around this issue.
Hi @Angel22,
When you access a customer's computer, you inherit the customer's user rights. As a result, you may encounter support scenarios where the user of the remote device does not have the rights you need to fully support the machine. This support article explains how to restart the Rescue applet as a Windows System Service or Mac Daemon to get around this issue.