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Forum Discussion
raahh
4 years agoNew Contributor
issue with connecting to sessions using the LogMeInRescue Tech console version 7.5
With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously. We have several staff members using the program to rem...
raahh
4 years agoNew Contributor
AshC Hi Ash,
any update on this issue? I'm waiting to hear back from logmein on this. It's affecting our work flow.
AshC
4 years agoRetired GoTo Contributor
session9336 raahh Version 7.5 should be available for download. For more info, please see the FAQs about this version here: https://support.logmeinrescue.com/rescue/help/rescue-75-faq
Let us know should you experience any problems.
- AshC4 years agoRetired GoTo Contributor
raahh If your connection issue persists, we'll want to document the environment with local logs from the affected machine: https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support