Update vault view after making password change

[billr610]

I am going through my websites and updating passwords. I want to check the vault to make sure that the updates were saved. But when I am viewing my vault and click the "wrench" icon for the site whose password I just changed, it still gives the old password. If I hit the browser refresh command, I have to log back in to LastPass again. Is there a way to get the vault view to update without having to log in again?

[Marieke]

I have the exact same problem now, while last week it worked fine.

Does anybody have the solution?

[RachelO]

Hello,

Could you try clicking the LastPass extension icon in your browser, then clicking Account Options (or your email address) then clicking Advanced > Refresh sites to see if that "forces" the password change/update to show correctly? Could you also try clicking on your LastPass extension icon in your browser then clicking Account Options (or your email address, depending on your view) then Extension Preferences > Advanced in the left side menu and setting the "Poll Server for account changes (mins)" setting to something lower than 15 minutes?

[Marieke]

Hi,

I tried both, but unfortunately it doesn't work.

I don't understand why I got the pop-up that my password was changed last week, but now I don't anymore. Also Lastpass only saves the first update I do in the vault, not all the others, if I don't refresh it in between the updates..

[Marieke]

Okay, today all of a sudden it is all working fine again.

No idea why or how, since I didn't change anything since yesterday, but it is solved somehow (for now).