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Sarah1111

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Joined 7 years ago

2 Posts

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Service Desk Web Widget
Are there any plans to add a Web Widget for the Service Desk app? We would like the ability to add a link to our intranet site that people can click on for Help. Please let me know if this is available or will be available in the future. Thanks!
7 years ago Place GoToAssist Service Desk Discussions
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Re: New data archiving proposal too restrictive? Can Citrix provide us with a copy of our support data before it's deleted?
We are also concerned about this as we refer back to old tickets all the time for assisting with new tickets. What can we do to preserve the older information?
8 years ago Place GoToAssist Service Desk Discussions
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