ContributionsMost RecentMost LikesSolutionsRe: Is this product still being updated? Also see,https://community.logmein.com/t5/GoToAssist-Service-Desk/Is-this-product-still-being-updated/td-p/182152#.WpgpZ4IZc4Y Re: Is this product still being updated? What is the future of Service Desk? Posts related to the product are very scarce if not very old. So little activity gives me pause and most replies to questions is a typical "not supported" or feature not available. There are no third-party cloud integrations compared to other similar products – and that is a booming industry and an expected standard feature. With the acquisition by LogMeIn from Citrix, did this a dead product?