ContributionsMost RecentMost LikesSolutionsRe: Alert Sounds not working So I tried the RT console on my laptop with the login that hasn't been playing alerts & I do get them on there. I also used a different Windows user acccount not the one I use on the machine that has the issue. I didn't want windows to sync anything in case that was the issue. I have checked the account that I use on the machine that is not working on the laptop & I get alerts. I've also uninstalled all audio drivers on the desktop not playing alerts & I still don't receive alerts after having the drivers reinstalled. Re: Alert Sounds not working I use the Desktop TC. Checked mixer & it's not an issue. I've done the reset in the mixer too. No help. Windows troubleshooter for audio doesn't find an issue. Again this happened on my pc a few weeks ago on an older hard drive. Software & hardware with the exception of the hard drive are all the same. Now on a fresh install of Windows & LogMeIn on a new hard drive it's still doing it. But only on the one login for the desktop TC. Same windows user acccount also. Re: Alert Sounds not working Just me but 2 different log in accounts on the same pc with the same Desktop TC. I use two different email addresses for the two different accounts. Re: Alert Sounds not working I am on build 1809 I have another LogMeIn resuce techinician account that I use on the same computer that gets sounds. So you user login gets sounds the other doesn't. Same pc, same software. Strange, eh? Re: Alert Sounds not workingAfter having disabled the additional audio devices and listening with the desktop & headset speakers I still have no sound. Again it is only one account that does this.Re: Alert Sounds not working Here is what I have I have an ATI graphics card that when HDMI is connected could be used as an Audio device but my monitor doesn't have speakers - I've disabled this today. Digital S/PDIF integrated - Disabled today Also another Digital HDMI Audio - Disabled today Logitech Bluetooth wireless headset - Which I have on & will be listening through it to see if I get any sound Rear input for desktop speakers - Which are always on & are set as default. I have windows 10 & have tried reseting the defaults for specific apps. I've also tried telling it that LogMeIn should default to the desktop speakers. None of which have worked. This started about 2 weeks ago. I changed nothing that I am aware of. Shortly after this windows kept crashing on me so I did a reinstall on the hard drive. Installed LMIR again same issue. I was getting a new HDD & on it I have a completely fresh install of everything. Still same issue. Is this something that would be controlled by the admin console? Not even sure there is one. Where are the sound alert files located? Thanks & I hope this helps. Gary Alert Sounds not working I'm running version 7.12.3325 64bit and the alert sounds no longer work for one of my LogMeIn accounts. I have two accounts. I have all the sound alerts checked. Tried turning them off & back on. I've also done a reinstall of the software. I've reinstalled Windows 10. I got a new hard drive the other day (not because of this issue) and have a clean install of everything on there & still no sound alerts from the one account. Any ideas on why that would be happening? Any help would be much appreciated. Thanks, Gary Re: Rescue Console won't run under Windows 10 Insider Preview 10.0.17713.1002 (rs5_release) Worked flawlessly. Very much appreciated! Re: Rescue Console won't run under Windows 10 Insider Preview 10.0.17713.1002 (rs5_release) I have had the same issue since build 17723 & am currently using 17751.1 I've tried LMI Tech consoles prev, current & next. LMI opens briefly and disappears. I've uninstalled, reinstalled, compatibilty modes, other versions etc same results. Help!?