abuschle
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Joined 7 years ago
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Re: Not Receiving Email Notifications
We have been using Service Desk for over 3 years. The past ~6 months the delays have been very freqent. Since then, we even have some occasional tickets that are not being generated. I opened a ticket with LogMeIn for this, but I'm not impressed with the support I got regarding the matter. They can't or wont tell me what happened to the missing tickets, as they refused to offer any log information regardless of the amount of times I asked. Their resolution was not helpful at all.4.2KViews0likes4Comments