pintoj33
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Joined 6 years ago
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Add ability to have GoToAssist Service Desk customers add email addresses to their watchlist
Currently there is no way in the GotoAssist Service Desk portal for a customer to add someone to their watchlist on a ticket. The technician has to do that for the customer. This is a real pain. Why can't the service desk portal give the customer the ability to add an email address to the watchlist of their ticket? This seems to be so elementary I can't believe it isn't there already.835Views0likes0Comments