DougBetts
New Contributor
Joined 6 years ago
User Profile
User Widgets
Contributions
How to I update rescue desktop version
I want to use Rescue Lens. It appears to me the missing element is that I need Rescue Desktop 7.6 or above. I see evidence that 7.9 is out. When I go to the downloads page all I find is ver 7.12.3306. I already have 7.12.3325 on my computer, What am I missing?951Views0likes0CommentsUnattended access to a Windows 10 computer that only uses a Microsoft Account
Hi, I am new to the community but a long time user of LogMeIn Rescue. I have an open ticket with support on this subject and am about to make a YouTube video demonstrating the problem because support does not seem to understand this issue. I need to be able to have peristent unattended access to Windows 10 computers that only use Microsoft accounts for login. The help person (or the whole department) does not seem to understand what a Microsoft account means for logging in. The support person keeps telling me if the computer can be logged into while sitting at the desk then it will work unattended. I do not find that to be true. The support person said he would be able to watch a video of the symptom. Before going to the trouble of making a video I thought I should ask in the community. Does anyone know a solution for this? Thanks DougSolved2.5KViews0likes1Comment