JK55
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Joined 6 years ago
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Can't add new PC to account
Hello -- Using an existing account, I'm trying to add my new Windows 10 computer as the fourth PC on a 4-PC plan. My old PC was on the plan, so I deleted it. I have no trouble downloading the software, but after going through the steps (repeatedly) and going through the restart, it never brought me to a screen where I could name and add the new PC. I have uninstalled and reinstalled the GoToMyPC software, but no luck -- i just end up at the screen where I started, with the "+ Add This Computer" button. Thanks.1.3KViews0likes2Comments