ContributionsMost RecentMost LikesSolutionsRe: Session disconnects as soon as I click Start Session Thanks for the reply. I really needed to sort it, so I did a clean sweep on my computer. - Uninstalled the Technician Console - Deleted all Logmein entries in the windows registry - Deleted all Logmein folders on the C drive - Deleted all Logmein data in my windows user profile > app data folders - Rebooted and reinstalled the Technician Console And it's working today now. Kind Regards, Craig Session disconnects as soon as I click Start Session Logmein Technician Console used to work fine, until it recently updated. Now every time I click Start Session, the session disconnects. This happens whether I connect to a PC or mobile phone. I've tried uninstalling / reinstalling / rebooting, but the issues perisists. Any one know of a fix? ---------------- 16:13 Connecting to: control.rsc-app14-06.logmeinrescue.com (173.199.31.40:443) 16:13 The connection to the customer was lost. This session will reconnect if and when the customer reestablishes a network connection. 16:13 Disconnected (Applet)