cfowler
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Re: Users having issues connecting
Similar to the OP, we are experiencing the same issue. Clients cannot connect to their hosts. Sometimes a restart of the GotoMyPC service resolves this but it is only temporary. We've removed the local and corporate firewall for testing. The GotoMyPC connection wizard shows there may be issues with the content deliver networks - IE cloudflare and akamai. Check for Update shows the following error message "An Internal Error has occurred. Please try again." Re-running the check for update reports that v10.2(2695) is up to date. We have other clients which are version 12.1.0.3438 which also behave similarly. Recently I was able to download and install version 12.1.0.3475 - this was obtained via the GotoMyPC Installer executable on March 17th, 2022. Same issues with connections and check for updates. Any suggestions? Thanks CF1.9KViews0likes1Comment