AdminLife
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Re: Find and Paste Shortcut Keys Not Working on Mac Client to Windows Host
Unfortunately, after updating the host software version my user still reports that the shortcuts are not working, and that the control key brings up the Windows start menu. Does the GoToMyPC viewer software on the client machine need to be updated as well?1.3KViews0likes3CommentsFind and Paste Shortcut Keys Not Working on Mac Client to Windows Host
Hello. I have a user using a Mac client connecting to a Windows host. They are experiencing an issue where the Find (control+F) and Paste (control+V) shortcuts are not working. They state that when trying to use the Paste shortcut, clipboard pops up. Is anyone else getting reports of this issue, and can the GTMPC team assist with a resolution? Thanks.1.4KViews0likes5CommentsRe: Connection Issues
Day 3 of this nonsense and users are still reaching out to me with connection issues, often the same users. This constant restarting of services, restarting computers, and reinstalling software is unacceptable. GoToMyPC is not reliable enough for business use. Time to start looking elsewhere.1.7KViews0likes3CommentsRe: Connection Issues
KateGThis is a bit of a rant, but just spent 5 hours frantically trying to get my users connected to their PCs and need to vent. I have a 120 PC Corporate plan, and being told to restart services or re-install applications on hundreds of PCs is infuriating. I think we deserve an explanation as to why these service issues are occurring. Do you have a QA team? How are you testing? What are the root issues that cause these service disruptions? There's just no way I can recommend any LogMeIn or GoTo products to my colleagues, at least while not knowing what the issue is, what is being done to fix it, and then going a significant amount of time without service disruptions such as these.1.8KViews0likes2Comments