ShadowPeak
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Joined 4 years ago
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Re: 2 Hour Timeout
Training ID: XXXXXXXXX. Have another session today and regrettably expect more of the same. I did report it twice under settings after I got back in. Clearly this is some kind of 2-hour idle timeout to save web resources gone wrong, as I am actively sharing screen and speaking the whole time.17Views0likes0Comments2 Hour Timeout
Have now been booted from my own session 3 times today with a "You're done! An organizer has ended your session". I wasn't even using the keyboard or mouse of the system when it happened. Seems to occur about every two hours and didn't happen last week, so whoever added a 2-hour time limit needs to take it back out. And yes my configured session hours are 7:30am-4:00pm. And no nothing has changed on my end, everything worked fine last week. I'm using Windows 10 web browser edition of the meeting software.Solved58Views0likes6CommentsRe: Being muted in session when typing into chat box
Other than looking at the microphone icon in meeting controls to ensure you're not muted before starting to speak, no. Even then several times I would start talking and advancing slides only to have my attendees tell me I was muted, rather embarrassing as I leave myself unmuted in meeting controls when I'm presenting and use my local microphone mute button.527Views0likes5CommentsRe: Being muted in session when typing into chat box
Every time I hit the space bar when typing into the chat window I get automatically muted in the meeting controls. This started about 2 weeks ago and never happened before that. Hold space to talk is not set. Clearly this is an attempt to replicate Zoom's behavior of toggling the microphone off and on with space bar, but this should not happen when focus is on the chat window and typing is happening. There does not seem to be any way to shut this new feature off, please provide the option to do so as it is extremely annoying.576Views1like2CommentsNice Outage
GoToTraining went down about 25 minutes ago, no one can register or join meetings. Yes I have tried different systems, browsers, cleared cache. Trying to join attendees get "Bad Gateway" or Error We apologize, but an error has occurred while processing your request. Please try again. For support, please contact Global Customer Support. When I try to login to my GoToTraining account: Error Sorry an error occurred, please try again. We apologize, but an error has occurred while processing your request. Please try again. For support, please contact Global Customer Support. This is on your end please fix.409Views0likes1Comment