researmg
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Joined 3 years ago
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Re: How to fix GoToMyPC host offline or connection issues
This isn't resolved. Phone was blowing up this morning and came into work today with 34 users unable to connect. We are on the most current GoTo client version. Many machines did get the latest 2/14/23 Windows updates installed. I can't say every machine that had this issue had the Windows updates installed. In the end, it seemed the only fix was to wait for the client to finally give up trying to connect to your servers. Then a reboot would work maybe 75% of the time. If it didn't, had to wait the 10 minutes again and then had to stop and start the GoTo service. Again, we are all running the latest version of your software client and the only changes that happened over night was the monthly install of Windows updates. All systems had the latest .Net update (KB5022729) and about 80% had the latest update for Win10 22H2 (KB5022729) applied. The deadline set on the my Windows Update Server is tonight for that one. I am a one man I.T. department and I can't keep dealing with the constant drama of this software.1.6KViews1like0Comments