KateG
GoTo Moderator
Joined 3 years ago
User Profile
User Widgets
Contributions
Re: Username for remote controlling AzureAD/Entra/Intune computers seem inconsistent and unpredictable.
Hi trflmiuser Have you tried using these Azure credential formats? Central generally shouldaccept any of the following formats when a Technician needs to authenticate as an Administrator to a remote computer: domainname\username Cloud Only AzureAD Account UPN AzureAD\UPN AzureAD\USERNAME AzureAD\FirstNameLastName Hybrid Account (On-Prem AD synced to AzureAD) UPN AzureAD\UPN AzureAD\USERNAME AzureAD\FirstNameLastName DOMAIN\Username MACHINENAME\Username (where UPN is usually to be an email address) domain\user machinename\user user@domainRe: Poll questions disappearing, deleting or duplicating
Hi CustomerEd, Thanks for the additional information. This is not a current known issue. I see you have a case open with Customer Support, please continue working with them. I recommend having the Webinar IDs of the affected Webinar ready to share in order for the support team to take a close look at what may be happening.Re: Return of Deleted Voicemails
Hi KDao Welcome to the Community. I'm sorry, I don't have a specific troubleshoot for this. I see that you reached out to our team a few months ago but weren't able to connect with them. I've reopened the case and asked them to contact you. We need to take a look at your system, the extension, and see what may be happening.
