KateG
GoTo Manager
Joined 3 years ago
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Re: Billing Portal
Hi cxomni Welcome to the Community. Being a Super Admin doesn't automatically give you access to the billing portal. I see the email you are using here in Community is not the account billing owner. Can you have that person or use that email to try and access the portal?11Views0likes3CommentsRe: Forwarding calls w/ ring group
Hi NateC2k, Welcome to the Community. I checked with the team and you do appear to need a direct line when forwarding for routing purposes. How are you connecting to the ring service? I can check and see if there are alternative ways to work this. You can also join a ask an expert session, and directly ask team members specific Q&As offered most weekdays at 11am PST.12Views0likes0CommentsRe: Cancel Subscription
Hi gerohero I am not able to look up your account by that number. I see with the email used in Community that there is a case last year where a Hamachi account was cancelled. If this is a different account, you can cancel by contacting customer support.27Views0likes2Comments