User Profile
KateG
GoTo Manager
Joined 4 years ago
User Widgets
Contributions
Re: Company name marked as Unnamed in Contacts
NorthGeorgiaNew Thanks for getting back to me and sharing it, I can understand it's not an easy process. The product team informed me that we are releasing a Contact History page where users can manage their old CSV imports and delete old entries, this may work for you, by deleting the old import with the old contacts and re-importing the new contacts with updated names. This is coming in the next 3-4 weeks. Let's hope it helps. Thank you for sharing this, it helps us to improve.12Views0likes0CommentsRe: Glitch Reporting: Cannot Change Device Name - Status changed to: Reviewed by moderator
hi BlakeEckert Nice seeing you and thanks for this feature request. I shared this with the team, one solution to this is to have a 'Use the Assigned User's Name' name toggle under Devices in the new admin. As a current workaround, standalone devices might better fit your use case as opposed to user-centric configurations. For scenarios where a device needs a name unrelated to a user (e.g., for locations or departments), the recommended approach is to configure the device as a standalone device, which allows for independent naming.10Views0likes0CommentsRe: Why does GoTo not support Yealink T7 and T8 series yet
Hi M_Adams Apologies for the delay here. Thank you for sharing your feedback and the information you received from Yealink. I understand your frustration and appreciate your patience while we work to make the Yealink T7 and T8 series available for GoTo support. At this time, I don’t have a definitive reason for the timeline, other than it’s an intricate process involving several technical and integration steps on our end. I see that you’re already in contact with your partner advocate, who is also actively looking for more details regarding the timeline. Thanks for your patience.10Views0likes0CommentsRe: Features missing in the update admin centre
Carrey_8 Happy New Year. The team is still aware of this, and is working on Admin feature parity for GTM. I don't have a timeline yet for a fix, but will continue to share your feedback. I do appreciate your checking in, it helps to know that you are still waiting and I will continue to follow up2Views0likes0CommentsRe: Company name marked as Unnamed in Contacts
Hi NorthGeorgiaNew, Following up with the team, The app uses a single "Name" field for contacts, which can be filled with either a person’s first and last name or a company name. If you prefer not to enter an individual’s name, you can use the company name instead as a workaround. Could you help us understand your workflow? Are you intentionally not tracking the individuals calling, or could these unnamed contacts be the result of an import or sync issue? Your feedback and use case will help understand the need for this feature. Thanks.24Views1like2CommentsGoTo Webinar 2025 Year in Review!
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar Registration Experience We introduced a smoother, more engaging registration page, including a refreshed design and improved Read more here and schedule your next webinar here. Spotlight on the Speaker For more engaging Webinars, we introduced the spotlight feature. Now you can highlight the key speaker front and center, keeping the team in focus. Read more about it here. In-Player Transcripts for Webinar Recordings Give your viewers a smarter, easier way to engage with your webinar recordings. With our new in-player transcripts, attendees can read and follow with spoken content- right inside the video, even in full-screen mode! Try the new GoTo Experience! If you haven't yet, we highly encourage you to take a look at the new experience. You can explore new features released last year, and more to come in 2026. Read more about it here. This is just a glimpse of 2025—and we’re only getting started! Stay tuned to this blog throughout 2026 for regular updates on new features and exciting releases. Remember, our community is your space to connect, share ideas, and offer feedback directly to our product team. We genuinely value your input and look forward to hearing from you!35Views0likes0Comments