KateG
GoTo Manager
Joined 3 years ago
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Re: The networks I have created do not appear
marianoz Unfortunately we can't see and access free accounts to provide support for it directly. You may want to try deleting all existing networks and re-creating them to see if that resolves the issue. Sorry, I can't provide more assistance.9Views0likes0CommentsRe: Poll answers
Hi Zuziannaa Welcome to the Community. At the moment there isn't a troubleshoot, however the ability to display poll results in recordings will be available later this year as part of an update to GoTo Webinar. We will keep the Community updated. Thanks for your report and patience.4Views0likes0CommentsRe: Acronis integration setup
Cristiano_R Here's some further information from the team. Currently, we rely on Acronis infrastructure for backup creation and storage. Acronis has multiple options for backup storage Since we have integration with Acronis Cyber Protect Cloud product all backups are stored in Acronis Cloud Storage. Physical backup storage location depends on a selected user's Acronis data center. Backup storage cost can be estimated using provided acronis calculator.5Views0likes1CommentRe: The networks I have created do not appear
Hi marianoz I checked with the team who are unable to locate an account associated with the email you are using here in the Community. Can you confirm you have a paid subscription? If there is a different account email can you PM me the email (tape on my username KateG and you will see an option to message me on the top right).17Views0likes0CommentsRe: Acronis integration setup
Hey Cristiano_R Nice to see you and thanks for your interest. The General Availability (GA) of our Acronis Backup & Disaster Recovery Integration with LogMeIn Resolve was just announced! This integration provides a seamless and powerful backup solution, enabling you to protect your devices, manage backups, and restore data—all from within the LogMeIn Resolve console. This article explains the integration All backups are full-image backups at this time. Incremental (delta) recovery support will be introduced in a upcoming update. In regards to retention are you looking to find out how long the back-up is retained? If you have specific questions I'm happy to consult the team.14Views0likes3Comments