KateG
GoTo Manager
Joined 3 years ago
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Re: Unable to Edit Registration Form
Hi Pavi, welcome to the Community Once you create a webinar you can edit questions in the registration in Event Details. Click on the Webinar you created in your dashboard and go to Registration, you will see Registration Questions on the top left: Click on the box labeled default to add Job Title and Organization: Hope this helps! Let me know if you have any questions.Re: Virtural Event Registrations
Hi Kellerz24 Welcome to the Community This is intended behavior, once an attendee registered for a virtual event, attendees are registered for all sessions of the virtual event. With the confirmation email, they are directed to the event page, where they can view all sessions, and add individual sessions to their calendar and create notifications by clicking 'Remind Me' An alternative could be to create a Standard Webinar, under 'Occurs' choose 'Custom', there you can add multiple dates. The Registration email requires attendees to choose a date, they would then receive a confirmation email for that session. Hope this helps, let me know if you have any questions!Introducing Verified Caller IDs: STIR/SHAKEN Now Available
We’re thrilled to announce a new feature that empowers you to answer calls with greater confidence and peace of mind! As part of our ongoing commitment to safer, more trustworthy communication, GoTo Mobile and GoTo Desktop now display a special indicator when an incoming call comes from a genuine, verified phone number. This enhancement is powered by STIR/SHAKEN—a set of industry-leading protocols specifically designed to combat the problem of caller ID spoofing. What’s the Problem? For years, VoIP technology has made it easier than ever for bad actors to impersonate someone by faking a caller ID number—a technique known as spoofing. Spoofed numbers can lead to spam, scams, and even fraud, eroding trust in voice communication. That’s where STIR/SHAKEN comes in. How Does It Work? STIR/SHAKEN It's a government-mandated (FCC) technology suite that verifies incoming calls come from legitimate, non-spoofed phone numbers. It helps verify that the phone number displayed on your caller ID hasn’t been tampered with. When you get a call on GoTo Mobile or GoTo Connect Desktop (with US-to-US calls), you'll see a verified icon 🗸 next to the number if our carrier has confirmed it’s the real deal. Now you can answer with confidence, knowing the number you see is legitimate and not spoofed. Here is an example GoTo Connect desktop: Where is it available? Currently, STIR/SHAKEN is available only for calls made from one US phone number to another US phone number. What does it verify? STIR/SHAKEN confirms the authenticity of the phone number—but not of the caller’s identity, name, or other info, which can still be manipulated. Does it block spam calls? No, it doesn’t block or filter spam or unwanted calls. If you continue to get unwelcome calls from a verified number, you can still block that number yourself. FAQ: What is the real benefit of STIR/SHAKEN? It lets you know whether the number displayed for an incoming call has been verified by your carrier as authentic, making it harder for scammers to hide behind spoofed numbers. Does this mean all scam or spam calls are gone? Not yet. While scammers will find it harder to impersonate trustworthy numbers, STIR/SHAKEN can’t block calls or verify the actual identity behind a call—just the number. Is it available outside the U.S.? Currently, this technology is only applied to calls between US numbers. The feature is being currently deployed on GoTo Mobile and will soon be available in GoTo Connect Desktop and Web. Let us know your comments and questions below!Re: The Mobile App needs more than one ringtone
LeeBroussard Thank you for taking the time to share your feedback and suggest this feature! We’re aware that there’s a lot of interest in this enhancement, and our team is actively reviewing it. As soon as we have any updates to share, we’ll be sure to post them in this thread.Re: Customizable cursor - Status changed to: Needs Info
Hi EventsSection There are drawing tools improvements set to come this year, like an on-screen red pointer/spotlight feature that may fit your needs. There is a request here in GoTo Meeting that applies to GoTo app which includes GoTo Webinar where we will post updates. Let me know if that's not what you are thinking, thanks.
