Online_Trainer
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Re: Audio freeze on classic client. Our customers do not like the new experience.
The issues we have with the new client are: - no fullscreen for the attendees, around 30% of screens space is wasted on goto borders. - The experience as an attendee is different from presenter. This makes it hard to guide the attendee to materials ect. With the classic experience, we both see basically the same sort of control panel.1.3KViews0likes1CommentRe: Audio freeze on classic client. Our customers do not like the new experience.
Hi Glenn, When I unmute myself after being muted for a period of 15mins or so, there is no audio being transmitted. I have to click "No audio" then back to Computer audio for it to start working again. I have also had the audio just cut out. On the client, it looks like the transmit bar is frozen. I have the log from the session if you want me to send it somewhere.1.3KViews0likes0CommentsHow do student full screen in the new experience?
Why does the new experience force the presentation to be in a border with no full screen option. There is about 30% screen wasted on Goto buttons and borders, which makes demonstrating things on the command line difficult to receive. This is one of the reasons we still use the classic experience.804Views0likes1CommentAudio freeze on classic client. Our customers do not like the new experience.
We are using the classic client for delivering training. Recently, audio will just stop working. The only indication of this is the audio levels stop moving. They just seem to freeze. We have tried the new experience, but our customers always struggle and we have found the classic experience is a better option. If the solution is "use the new experience" then our time with GoTo has likely come to an end. Is the classic experience no longer supported?1.4KViews0likes4Comments