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Re: Chat Box unable to function during a powerpoint
Our instructors primarily use the app, and a majority of them are on windows. Now, I will say this works with multiple screens, since we can have the powerpoint on one and GoTo on the other, but not every instructor has two screens. Here is a photo of what is happening. I use the pop-out for GoTo while sharing a Powerpoint. However, in order to actually use the powerpoint, you have to click on it to put it in focus. This, in turn, will make that chat box in the top right disappear. We can't go through the powerpoint and see chat at the same time, it's only one or the other. So if an instructor is going through slides, they won't be able to see if someone types out a question unless they check their chat every minute or so. I've been told by several instructors that it used to function this way. Adding the powerpoint to course materials and trying to share it that way doesn't work, so we can't have it pull up inside GoTo like the pdfs can It's more of a nuisance than anything, but I was hoping you had some ideas for it.2KViews1like1CommentChat Box unable to function during a powerpoint
For the last few weeks, our instructors have complained that the chat box is no longer visible while going through a PowerPoint. Many of them have confirmed that it used to work, but no longer does. Another Instructor mentioned that there was once a setting to keep chat windows "Always on top", while there no longer is one. The only way they can see chat when going through the PowerPoint is to exit the PowerPoint screen and go back to the training app. If this is related to a new update, we'd all like for that setting to be implemented again if possible. If there is already a solution to this, I'd like to know it. My current workaround has been to turn the powerpoint into a pdf and share it via course materials. It will pull up on the same screen as the training app and thus can be used along with the chat box.2KViews0likes7Comments