ContributionsMost RecentMost LikesSolutionsRe: Service Desk Email DelaysAppreciate the follow-up Glenn! My ticket I opened directly with support here earlier today mentioned the same thing. We have not run into any additional trouble since early this morning. Thanks!Service Desk Email Delays We are seeing notification email delays on our service desk incidents of up to 1 hour for both incoming and outgoing messages. This seemed to have started sometime yesterday afternoon (EST, 9/19). Many incidents are simply sitting with 'Notifications Pending' as we wait for messages to be delivered. Any insight on this issue today would be much appreciated. Thanks! Solved