Please allow us to invite other agents into a session in v5
My company has been using GTA v4 for years and only recently learned about v5. v5 has been helpful for us to connect to mobile phones but it's missing one big feature, which is being able to invite other agents to the call. We are all working remotely and sometimes it's difficult to troubleshoot problems on customer's computers by yourself. Plus we are trying to train new employees as well. So right now we are switching between v4 and v5 depending on what we need, but it would be very helpful to have all of that available in one product. Thank you.2.4KViews1like2Comments
Default Size and Position of GoToAssist Window in Windows 10, etc.
Default Window Size is a common feature for programs. Yet, when one starts GTA, the window opens in reduced size - a size that's not really very useful. We need to be able to set the window size and position just like IE, Google Chrome, etc. Otherwise one is forced to resize and reposition manually every time it's opened.2KViews0likes1Comment
Enable copy and paste by default
Is there a way to default the copy/paste option to be turned on instead of me having to select it each time I'm in a session with someone? Also, is there a way to remove the trailing mouse pointer when i'm in a session? Before in v4 you could turn off the trailing mouse so that it's not confusing.1.7KViews0likes1Comment