[API] How to Link a Recording or Transcription to a Specific Call?
Hi everyone, I'm currently building an integration with GoTo Connect to capture call recordings and transcriptions. I've successfully created a channel and subscribed to receive notifications for both event types. These notifications arrive correctly and include the respective recording or transcription ID. However, when I use the provided ID to query the endpoints: https://api.goto.com/recording/v1/recordings/{recordingId}/content https://api.goto.com/recording/v1/transcriptions/{transcriptId} …the returned payload does not include any reference to the associated call (e.g., conversationSpaceId or a similar identifier). How can I determine which call a given recording or transcription belongs to, if the lookup response doesn't provide a call reference? Is there a recommended approach for correlating these resources? Thanks in advance for your help!37Views0likes2Comments