Question

205 Topics

Any plans to update the iOS app?
Add time entries, Touch ID login, better layout for bigger screens.
PBDC IT
8 years ago Place GoToAssist Service Desk Discussions
2KViews
1like
1Comment
Is this product still being updated?
When was the last time there was any advancement to this product? When we purchased and began using this product in our organization we were promised that it was still a very much under development product. I don't think there has been a single change or advancement in the 8 months we've had it. If the product has been abandoned please let us know so we can find alternatives while this one dies.
Solved
Kevin Ruschman
8 years ago Place GoToAssist Service Desk Discussions
6.5KViews
1like
18Comments
is there a way to add an external cc contact automatically to incidents
I would like to be able to add automatically an external contact to all tickets for a specific company.
Don Brazier
10 years ago Place GoToAssist Service Desk Discussions
2.3KViews
1like
5Comments
formatting comments
I'm trying to find all the formatting tips for comments. I noticed there were a few formats that are not listed (ie. [-----] bar, [-text-] strikethrough, etc.) The only ones listed in the format tips in the comments are: * Bold * Italic * Bullet Point * Numbered List * Preserve code * javascript
Dave Tran
10 years ago Place GoToAssist Service Desk Discussions
936Views
1like
0Comments