Disable Raise hand in Admin Settings
GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ? Problem is that when we appoint/change a new organiser the setting in the app will reset it self. I was looking for a way to turn the feature off completely like Chat in Admin settings.Solved3.8KViews0likes10Comments
Is it possible to enable Call Me when starting a meeting from my Personal Meeting Room link?
I think I finally figured out why Call Me hasn't been appearing as an option for some of our meeting organizers… If an organizer starts a meeting from their Personal Meeting Room link (GoToMeet.me) by choosing the "Join My Meeting" button, the Call Me feature isn't available to them. However, if an organizer starts a meeting from their GoToMeeting Hub (via the "Meet Now" or "Start" button), or uses a GoToMeeting link with a specific meeting ID then the Call Me feature appears. Is this expected behavior? If so, it would be great if the Personal Meeting Room link could also make the Call Me feature available to an organizer because Personal Meeting Rooom links are easy to remember and share. Thanks! -BrianSolved2.9KViews0likes6Comments
Does Goto Meeting use JAVA?
Hello: Does goto Meeting use Java in any way shape or form? I have been asked to audit all of our software systems to see if they use JAVA. We want to make sure we are appropriately compliant regarding licensing with anything connected to Java. Thanks so much. Herb CruzSolved2.5KViews0likes2Comments
Only record the presenter's webcam.
Hi there! New user here. In the video recordings, it shows all participants. I'm hoping to "lock" the video recording so that it only shows whoever is speaking. Is there a function in the settings that would enable me to do that? For context we are using gotomeetings (not any of their other platforms). We have folks in the calls that don't wish to be recorded and I need to know if there is a way to opt them out beyond just telling them to not use their video function. Also it's a bit annoying to have one person speaking but seeing multiple faces of non-speaking attendees in the recording.Solved2.5KViews0likes3CommentsWhen will the GoTo App allow attendees to breakout webcams and other windows?
Attendees need to be able to separate cameras/chat, etc.... When will this feature be imported into the new version of Goto? Until then we HAVE to keep using the old version because we use Gotomeeting on multimonitor setups and being able to separate the Cameras, the Chat Window, etc... is KEY feature that we cannot give up.Solved2KViews0likes5Comments
Go to Meeting - Recording multiple sessions from one room
I am setting up a 10 part series, and would like to use one go to meeting link by setting up a room rather than a one time event. Is it possible to set up a room and record multiple individual sessions from that room? The programs would be held every other week.Solved1.1KViews0likes1CommentDisplay an image in place of my webcam
Is there a way to have GoToMeeting show a graphic or photo if I'm unable or unwilling to show a live video of myself. Also, is there a way to pause the video feed during a stream so that a static image will be on the stream. Sometimes Wi-Fi gets spotty and limiting bandwidth helps.Solved1.4KViews0likes1Comment
Can't find the Preferences option in GoToMeeting.
My mike seems to work but only moves up one bar. It works fine in a Skype echo test. Not sure if I'll be able to be heard. Can't find the Preferences option in GoToMeeting. Is the Preferences option only available to the meeting organizer?Solved4.1KViews0likes2CommentsHow to report a technical issue while it is happening?
Hi, If you or one of your attendees experiences a technical issue while using the new GoTo App please take a moment to report it using the built-in option: Select the issue category and include any specific details about the issue before sending the report. Please Note:This is not a support ticket, it will not be followed up on, but these reports provide our developers with technical details that often cannot be gathered after a training session is complete.1.5KViews0likes0Comments
How to report a technical issue while it is happening?
Hi, If you or one of your attendees experiences a technical issue while using the new GoTo App please take a moment to report it using the built-in option: Select the issue category and include any specific details about the issue before sending the report. Please Note:This is not a support ticket, it will not be followed up on, but these reports provide our developers with technical details that often cannot be gathered after a training session is complete.
