waiting in phone 45 mins twice today and no answer..please help Need an answer ASAP

[Jserv13]

waiting in phone 45 mins twice today and no answer..please help Need an answer ASAP To add more computers temporarily for the virus remote working at home.

thanks 

[AshC]

Hi @Jserv13,

I am sorry about the recent support delays due to the sudden increase in usage.  If you click on my Community name you can send a private message with your inquiry and I can help facilitate a case for you.

[WADNR]

Same wait time this AM

[Jserv13]

Sent an email and finally got an answer..took a week so they are busy. Offered to help.