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btpdds
New Member

Unattended Access logs out Windows when remote control stops

We used to use Unattended Access regularly several years ago, but have only recently started to use it again.  It appears that whenever I end Remote Control, or pause the session, Windows is logging out of the current user account. Is this an option in LogMeIn Admin Center that needs to be changed, or is Windows causing this?

 

I haven't seen this before with any of the thousands of customers we've remoted into. Ending remote control  or pausing a session has never logged out Windows, or even locked the session.

 

OS:  Windows Server 2016 ServerStandard Version 1607 10.0.14393.6343 x64 Edition 10.0 (build: 14393)

1 REPLY 1
GlennD
GoTo Manager

Re: Unattended Access logs out Windows when remote control stops

Hi @btpdds, welcome to the community.

 

Please review this support article which details the options available: About Disruption free unattended experience

 

Glenn is a member of the GoTo Community Care Team.

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