ContributionsMost RecentMost LikesSolutionsRe: Resolve not reverting back to the default printer after a remote support session Hi JPCS, welcome to the community. We will be adding controls for disabling the remote printing feature in the near future. I will post an update once a release date is available. Re: I don't know how to cancel... Hi barom39000, I have created a support ticket for you and a representative will be in contact to assist you. Re: Favorites missing, wont load bchilcoat understood, I am relaying this to the team working on the issue currently Re: Favorites missing, wont load Hi bchilcoat, I believe this is related to a service disruption we experienced. Service is returning to normal currently, so you should see your Favorites list repopulate soon. I apologize for the inconvenience. Re: Resolve not reverting back to the default printer after a remote support session Hi GaryKe, welcome to the community. I apologize for the frustration. At the end of the session the client's default printer should switch back automatically, I will check if this is an issue we are already working on and if the team needs log files to look into this further. We plan to introduce controls for the Remote Printing feature in the near future. Re: LogMeIn Resolve printer options Hi GaryKe, being able to print remotely from the Client to the Technician's computer is a common feature request. We will be adding some controls so Technicians can decide when it is enabled in the near future. Re: LogMeIn Resolve printer options - Status changed to: Accepted We will be adding controls to when Remote Printing is enabled. Re: Timer Hi HJSmarkets, welcome to the community. Please vote for this existing community idea: https://community.logmein.com/idea/gotomeeting_ideas/please-improve-the-timer-tool/315907 Re: Bring back Red pointer (Spotlight tool) - Status changed to: AcceptedRe: Bulk Transcription Download from Call Reports Hi dvg, if this Community Idea is accepted you will receive an email notification of the status change.