GlennD
GoTo Manager
Joined 9 years ago
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Re: GotoWebinar Confirmation Emails Not Triggering via Hubspot Integration
Hi DCIConsulting, welcome to the community. As this is only happening to some of your registrants and they receive the confirmation email if you manually resend it, the cause of the issue is unclear. When you resend the confirmation email from GoToWebinar it is sent the same way and from the same email address. The best course of action would be to work with our support team and run some tests to see if any patterns emerge.4Views0likes0CommentsRe: Keeping GoToWebinar's audio going after switching to a different app. on an Android phone
Hi harrychou25, welcome to the community. You could try disabling battery optimization for the GoTo App so that it is allowed to run in the back ground when you switch apps: Go to Settings > Apps > [Select your app] > Battery, and choose "Unrestricted" or "Don't optimize." Another option would be to select the phone option and dial into the webinar for the audio, so that when you switch apps you can still listen.11Views0likes0Comments