GlennD
GoTo Manager
Joined 9 years ago
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Re: Help uninstalling
Hi zap42, welcome to the community. The LMI Rescue client software that you downloaded was temporary, and just for that support session. While some temporary files are left behind, the Rescue applet automatically removes itself at the end of the session which is why you do not see it listed as something you can uninstall.Re: SMS Registration Approved - Still can't send a text.
Hi hdgoulding, welcome to the community. I have opened a support ticket for you and a representative will be contacting you to assist with your SMS issue. For recorded calls, make sure you are signing into the Admin Portal > Usage >Activity Log to access them.Re: Our WAN IP changed. "Login Failed" connecting anyone outside the office network.
Hi TechnicalMonkey, welcome to the community. Did you receive any emails from LMI about the failed login attempts? Typically, when we block a login from an unrecognized IP address we email the account holder and allow them to verify their identity.
