Recent Discussions
Adding Call Filters Within Dial Plans
Anyone found a way that doesn't require an outside system to filter calls coming in on one particular phone number based on the area code of the caller? Ex: Caller calls Phone Number A, so call is filtered based on area code. Caller calls Phone Number B, so call continues to assigned extension for Phone Number B.
Live speech to text
Is there a way to do live speech to text (not text to speech) with GoTo Connect? I have a customer interested in this service. Android has a Live Transcribe app, but if I want to use it with a phone on GoTo Connect the conversation has to be on speaker phone to pick up both sides of the conversation.
pop out dialer gone
I docked my dialer and now i cannot find a way to undock it... i would like it to be a floating window again. if someone can show me where to undock it, that would be amazing. I am using Go To Version 4.12.1 and app is up to date. i was working remotely and accidentally docked the dialer and now have no way to undock it again that i am back in the office.
How can I cancel my subscription in the country where I can't reach Customer Support by phone?
I want to cancel my subscription so it won't be auto-renewed. I am in South Korea and it seems like they don't have a customer support team in Korea (no phone number available). Could anyone help me find a way to cancel it? Thank you!Issues with latest version of GoTo for Teams
My regular GoTo program works fine on my PC but I normally use GoTo in Teams. Unfortunately the audio is not working in that app correctly. I cannot hear the caller. Multiple reboots, reinstalls etc. have proven unsuccessful. Switched headsets as well. Any way to install an older version of GoTo for Teams plugin? Currently on 4.12.1. Thanks!Several Spam Calls
We are new to GoTo and experiencing several spam calls a day. All the calls are local prefix but different 4 digit number. At first, they were all coming from the same town; however, now they are coming from different locations in the same prefix. I have used the filter to block these numbers, but the list is getting long. I thought filtering them would eventually stop the spam calls, but they are just continuing from different places. Is anyone else experiencing this and what did you do to fix it?
