GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 16 hours ago330 Posts1395 unreadGoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 5 days ago346 Posts1276 unreadGoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 2 months ago20 Posts29 unread
GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 16 hours ago330 Posts1395 unread
GoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 5 days ago346 Posts1276 unread
GoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 2 months ago20 Posts29 unread
Recent ContentBring back the ACD Agent queue drill down feature in Supervisor dashboardSolvedFind me/Follow me tab issuesAI Receptionist TransfersMass Text Message - Marking as ReadWallboard no login requiredHoliday Hours Prescheduled yearlyAdministrative Report on call forwardingIncorrect incoming Caller ID namesSolvedAuto Reply SMS after Business HoursSearch Engine on Texting
Most Poplar IdeasMost ViewedNewest IdeasNeed to have auto reply for text messagesAdd call control on headsetsDifferentiate between internal and external calls on Yealink phones
Recent BlogsWhat's new with GoTo Connect - November 20252 MIN READ Schedule Call & Message Reports Before this release, only the Queue Caller, Resolved Conversation, and Satisfaction Survey boards could be scheduled. With this release, it is now possible to sch...What's new with GoTo Connect - September 20252 MIN READ Hello GoTo Connect Community! I'm happy to share the latest GoTo Connect releases, featuring powerful new enhancements designed to streamline your communications and elevate your team’s productivity....Introducing Verified Caller IDs: STIR/SHAKEN Now Available2 MIN READ We’re thrilled to announce a new feature that empowers you to answer calls with greater confidence and peace of mind! As part of our ongoing commitment to safer, more trustworthy communication, ...
