GoTo Connect Community Ideas

Suggest, vote, and comment on ideas for improvements to existing features or new features.276 Posts

Ideas

Live Speech to Text Transcription
Is there a way to do live speech to text, RTST (I just made that up), not text to speech, with GoTo Connect? Either a PC app or within the desktop app. I have a customer interested in this service....
mstrehler
Active Contributor
8 days ago1 unread comment
Investigating
Desktop App
Integrations & API
Voice Features
6Views
1like
1Comment
Allow speech input for auto attendants
Have a Speech Recognition within the dial plan which offers a speech option for auto attendants, allowing callers to select menu options by voice instead of using the keypad.
sreddy3161
Active Contributor
15 days ago1 unread comment
Reviewed by moderator
Administration & Configuration
20Views
1like
1Comment
Holiday Hours Prescheduled yearly
The goto connect system does not currently provide an easy way to link more than 1 holiday at a time for times closed and limited hours to the PBX system. So the user needs to log into the PBX after ...
DanDreher
Active Contributor
2 months ago5 unread comments
Reviewed by moderator
52Views
3likes
5Comments
Call Pick Up Button Configuration
Our previous VoIP system allowed to have a button be simultaniously a pick up or speed dial. That is the ideal. Currently I was told I can only configure a button to be a pickup with a * code and i...
nhammer
Active Contributor
3 months ago4 unread comments
Reviewed by moderator
45Views
3likes
4Comments
Profile password create/reset for SuperAdmins
We are a GoTo partner and we have had a number of customer requests to allow a superadmin to create or reset a profile password for users. As a partner, that would be useful as well. Thanks!
mstrehler
Active Contributor
4 months ago2 unread comments
Reviewed by moderator
35Views
4likes
2Comments
Daily Schedule for Do Not Disturb
The GoTo app for my work number is on my phone, and I'd like to be able to set automatic working hours - I should be able to set my preferred hours for Do Not Disturb (like only during my non-working...
bristol1
Active Contributor
8 months ago2 unread comments
Accepted
Mobile Apps
415Views
10likes
2Comments
Add multiple users in the number configuration
Hello I would like to suggest an improvement within the management of permissions to use the exit numbers, today we have to add one to a user within the configuration, I would like to suggest a multi...
matheusribeiro
Active Contributor
2 months ago
New
18Views
1like
0Comments
Call Report - Emergency call filter
We need an emergency call filter in the call reports for a new requirement we are receiving from one of our accreditation surveyors. Right now I have to export all the data from the call report and t...
Rodan07
Active Contributor
4 months ago4 unread comments
Reviewed by moderator
102Views
2likes
4Comments
GoTo Connect API - Add Overwrite external caller ID on an extension
We are working on programing a module with PowerShell and GoTo for all of the tasks we normally have to do by hand each time we have to create a new user. One of those is setting the overwrite extern...
Rodan07
Active Contributor
4 months ago
New
50Views
2likes
0Comments
Tags and sort messages in the Shared Inbox
We need to be able to flag messages for other members of the team to pick up. We are able to tag messages, but not able to filter by the tags. Given this we are unsure how tags are intended to help...
Healthcare
Active Contributor
3 months ago
New
Messaging Features
13Views
1like
0Comments

Suggest, vote, and comment on ideas for improvements to existing features or new features.276 IdeasLatest Activity: 3 hours ago

Tags

Administration & Configuration113 Topics
Desktop App39 Topics
Voice Features33 Topics
Messaging Features28 Topics
Contact Center Features21 Topics
Integrations & API16 Topics
Mobile Apps12 Topics
Reporting11 Topics
Customer Engagement Features1 Topic
Voice Features. Reporting1 Topic