Forum Discussion

EvanW92's avatar
EvanW92
Active Contributor
8 months ago

Update to Yealink phone to display DND status of another extension?

Hello,

I wanted to follow-up on this forum and see if there is a firmware version available on the Yealink phones to allow BLF keys to indicate if another extension has "DND" enabled or if this is still in the works?  We have had several of our clients ask about this feature the past couple years and I wanted to see if this feature is still being pursued for Yealink phones?

Thank you!

10 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    28 days ago

    Hi EvanW92, this request is on the teams backlog, but does not have an ETA available just yet.  

  • EvanW92's avatar
    EvanW92
    Active Contributor
    29 days ago

    KateG​ - Thank you!  I wanted to see if you had any updates from the team if this feature will become available soon on the desk phones' BLF keys?

  • KateG's avatar
    KateG
    GoTo Manager
    3 months ago

    EvanW92  I'm following up with the team for more insight into the status. I'll have a response for you next week. Thanks for checking in and your patience! 

  • EvanW92's avatar
    EvanW92
    Active Contributor
    3 months ago

    KateG- Do you all have any updates on this feature request to have the DND status indicate on other phones' BLF (speed dial w/presence keys)?

    This request has become more frequent especially within the past few months from several of our clients that use GoTo and the Yealink phones provisioned on the system that would improve their business operations.

    Thank you!

  • EvanW92's avatar
    EvanW92
    Active Contributor
    8 months ago

    Thank you KateG - I will periodically check in on this thread into next year (2025) to see if there are any updates on this feature for the desk phones.  Thanks again!

  • KateG's avatar
    KateG
    GoTo Manager
    8 months ago

    EvanW92

    Checking with the team, it's still under consideration internally, though I don't have an ETA yet. I will keep this thread open along with the idea and will update when we hear more. 

  • EvanW92's avatar
    EvanW92
    Active Contributor
    8 months ago

    GoTo Support created case # 20836561 when I called the Partner Support line to ask about a solution or an ETA on this feature.

    Jhostin with GoTo was very helpful as he engaged their development team directly to get an update on this request.  Per his update, at this time, the development team confirmed they do not have a way just yet to add a visual notification on other phones when a user has DND enabled.  From what I was informed, they are still actively working on this and will let us know once there is an estimated release date.

    If possible, please keep this forum/thread open until there is some sort of official update on this request.

    Thank you!!

  • EvanW92's avatar
    EvanW92
    Active Contributor
    8 months ago

    FYI, the most common Yealink models our clients have are the T48S, T48U, T54W, T57W, & T58W phones.  Having DND show up as a status on the BLF keys on these phones and others would be very beneficial to all of the PBX's we maintain for our clients.

  • JoeCocivera's avatar
    JoeCocivera
    Regular Visitor
    8 months ago

    Yes, please GoTo, can we get an update on this? It has been promised for years now and still no update.