Recent Discussions
Is there technical support in Ukrainian or Russian ?
Is there technical support in Ukrainian or Russian?Sergius1233 days agoNew Member6Views0likes1CommentJoining GotoWebinar from GotoRoom Polycom not working.
I am in the testing phase of the GotoRoom setup with new Polycom G7500. When I try to use the Webinar ID to join, I am getting an invalid error. If I try the same type of connection with GotoMeeting I can join those meetings with no issue. Has anyone see where GotoMeeting works by GotoWebinar does not with the GotoRoom?michaelph5 days agoNew Member8Views0likes1CommentLong wait times, need to cancel subscription... call center hours as fastly approaching
I've been on long holds (still holding for an hour now) and need to cancel our corporate subscription today. I've been waiting on an email, nothing, so had to get back into the queue. There has to be a better way, especially since I am given instructions in the Admin Portal to uncheck the autorenew, but it's grayed out. Can someone please help me out.SolvedMar_M_shall11 days agoActive Contributor55Views0likes5CommentsAnyone have experience with Interprefy translation services?
Does anyone have any experience using Interprefy along with GoTo Webinar? I need to be able to generate French subtitles for English language webinars in real time. Our webinars often have multiple speakers, so the PowerPoint workaround will not work for us. I discovered Interprefy here: https://www.goto.com/integrations If anyone out there has figured this out, I would greatly appreciate hearing what your solution was. Thanks!JHalpern17 days agoNew Member335Views0likes2CommentsTheme Change in new GoToWebinar
I am currently having issues with the dark background. Talked to customer support and their currently isn't a fix for this. The issue is currently in one of the monthly meetings for people with disabilities, a few individuals are having issues with the black theme with white lettering. Is there any work toward having the normal white background with black lettering with the new webinar format? Does anyone have a fix for this?Solvedschan18 days agoNew Member55Views2likes2CommentsNot possible to reactivate monthly subscription to GoToWebinar
Hello, I bought a monthly subscription in November 2024 for one month. Now I want to renew it for another month but I do not find anywhere an option for a renewal/reactivation? It only says that the product is expired... Thank you in advance for any help.Inovynwebinar23 days agoActive Contributor23Views0likes1CommentImmediate way to send 2nd video?
Hello everyone, We will be running a recorded webinar on 3/27. However, we usually like to keep our webinars to around 30 mins, and this latest one is a little over an hour. So we'd like to break the video into two parts. Ideally, we'd like to run the first part, and then have the second part automatically send to all registrants who attended the first part. I know there's an option to do this through the follow-up email feature, but the soonest it allows us to send is one hour after the end of the presentation. We want to send it immediately. Is this at all possible? Thank you!DWA-GS26 days agoNew Member32Views0likes1Comment