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Enno_ch's avatar
Enno_ch
New Contributor
4 months ago

Can't buy product (go to webinar)

Hi,

I signed in my account and want to subscript standard product, but the billing subscription is empty, and can't find any place to buy the product, could you help me where and how to buy the product asap? Thanks.

 

4 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 months ago

    Hi Enno_ch, I apologize for the frustration. I am trying to identify why you are not seeing the option to repurchase. We have enabled your account with a new free trial period for now.    

  • Enno_ch's avatar
    Enno_ch
    New Contributor
    4 months ago

    Hi GlennD,

    Could you help to reply my question? Thanks a lot.

  • Enno_ch's avatar
    Enno_ch
    New Contributor
    4 months ago

    Hi,

    Thanks for your reply. But when I clicked "Expired", there is still no any information.

    Could you help me how to solve this problem? thanks.

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 months ago

    Hi Enno_ch, welcome to the community.

     

    If you click on Expired you should see your last subscription and the option to reactivate your account.