Recent Discussions
Option to change Thumbnail when sharing a webinar recording
Currently there is no option to create/change the static thumbnail of a webinar recording. In a recent recording that we shared with our audience, post webinar, the thumbnail displayed one of our presenters with their eyes closed, and we had no way of changing this. The year is 2024. The technology/option to change a thumbnail on a hosted video has been around for the last 10, if not 15, years. Thank you.
Configuration of a Survey
Hi all, I wonder whether it is possible to configure a survey as followed: Multiple choice answers where the last answer is "Others" and one can enter an individual text When the result of a survery is displayed it only the percentage numbers should be shown, not also the absolut numbers. Is one (or maybe both) of these possible? Thanks, AlexApproving registrant via GoToWebinar API
Hi, I'm trying to approve a registration via The GoToWebinar REST API, but there's no way to update a registration listed in the documentation here https://developer.goto.com/GoToWebinarV2#operation/createRegistrant. Do I need to delete the original registration and recreate the registrant to approve the registration or is there another way of doing this?
GoToWebinar Registration Data Not Syncing with CRM Integration
Hi Community, I’m using GoToWebinar and have integrated it with my CRM to automatically sync registration data. While the integration initially worked, I’ve recently noticed that some registrant details are not being pushed to the CRM. Only a portion of the data appears, and it’s inconsistent across multiple webinars. Here’s what I’ve checked so far: Verified that the integration is active and the API keys are correctly configured. Ensured that all mandatory fields in both GoToWebinar and the CRM are properly mapped. Reviewed the logs, but I don’t see any specific error messages indicating why the data isn’t syncing. Could this be related to recent changes in webinar templates or CRM updates? Is there a way to manually re-sync missing data or check for API rate limits? On a related note, when dealing with post-webinar editing tasks, I’ve found tools like CapCut to be incredibly useful for creating polished recap videos. Furthermore, if you are into capcut video editing then you must know that capprocutapk is providing mod version of the capcut app. if you’re sharing webinar highlights on social media, CapCut’s editing features, such as trimming and transitions, make it easy to create engaging content. Any insights on troubleshooting CRM integration issues would be greatly appreciated! Thanks in advance!
Support desk not replying at all
I am trying since a couple of weeks to reach the support desk concerning the change in our Gotowebinar and gotomeeting subscription but no one is reponding at all. And we can't change anything to our subscription in the portal eventhough I am the administrator for our company. Can you please explain why no one is responsing?
