GotoWebinar Video Library - Deleted Videos

Question

We have been using the product for a very long time. When we enter our account it says "we have experienced a breakdown" and all of a sudden all videos have been deleted and&nbsp; and then screen auto-refreshes. We have been trying to get in touch with support without any success.&nbsp;

kateg · Answer

Hi broker_user&nbsp;
Welcome to the Community.&nbsp;
This may be related to the account expiration in January. I have opened a case for you, someone from our team will contact you soon.&nbsp;

broker_user · Answer

Hi KateG​,Thank you for your reply.&nbsp;&nbsp;