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New GoToConnect Webinar: How to Engage Remote Contact Center Agents

KateG's avatar
KateG
GoTo Moderator
3 months ago

Remote contact center agents present a unique challenge. A different approach is required for training, team-building, and management when your agents don't work in the same physical location. Keeping your remote team focused, happy, and engaged is a real concern for many of us.

 

To help address these challenges, we are excited to invite you to a live question and answer session with Jeff Toister, The Service Culture Guide. Jeff is an expert in creating a positive service culture and has invaluable insights into managing and engaging remote teams.

 

Bring your most pressing questions about engaging remote agents, such as:
  • How can you effectively train a remote team?
  • What can you do to prevent remote agents from burning out?
  • How can you make remote agents feel part of the team?

 

Wednesday, July 24, 1pm ET

 

Register Here

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