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Resolve News
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Coming to LogMeIn Resolve in H1 2025

GlennD's avatar
GlennD
GoTo Manager
27 days ago

We’re continuously enhancing LogMeIn Resolve with new capabilities, performance upgrades, and security enhancements to further simplify and improve IT management.

Here’s a sneak peek at what’s ahead:  
Published 27 days ago
Version 1.0
product news
GlennD's avatar
GoTo Manager
20+ years in customer support and communities
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GlennD's avatar
GlennD
GoTo Manager
12 days ago

Hi Sheldon_L, welcome to the community.

 

 These are the requirements for the new printing feature:

  • LogMeIn Resolve is running on a Windows 10 or later operating system
  • You have an active remote control session
  • LogMeIn Resolve is installed on the end-user's device

Updates are automatic and the software checks for a new version at start up, so you shouldn't need to do anything.

Sheldon_L's avatar
Sheldon_L
New Member
11 days ago

Thanks for this info. Indeed, I saw the remote printer option appear on one of my unattended clients this morning, but it returned an error when I tried to use it. 

Do I need to update, repair or uninstall/reinstall my "Desktop Console" software or change any settings in order for my side to work? My account details indicate that I am running version 1.13.1.27.