Recent Blogs
Three New Featured Feature videos
1 MIN READ I'm excited to share our next installments of videos for our Feature Features series where we bring on product experts to share quick demos of features - new and old - within Resolve and how they can simplify your day-to-day. So let's jump into the videos. For our first two videos we're joined by one of our all-star Product Managers, Wiebke Quaas. Wiebke walks us through two very exciting AI features which will save agents and admins significant time. First up is our improved Session Notes. With this AI-powered feature, you can have comprehensive notes automatically created following remote sessions, saving you considerable time and improving documentation. Next we have an exciting reporting enhancement now in open beta - Customizable Reports. With this feature you can create on-demand charts and tables from any data in your Resolve environment just by asking in natural language. And lastly Eva Szantai, the Senior Product Manager heading our mobile capabilities, joins us to walk through our Android unattended access. With the recent update, which extends remote access to any device running Android OS, you can now expand your support to mobile and field devices, POS machines, and more. I'll be back in a few weeks with our next round of videos. In the meantime, drop a comment and let us know what Resolve features are making your lives a bit easier so we can have our product experts demo them for the community.Paste username and password on Windows login screen
1 MIN READ We're happy to announce that a highly requested quality-of-life improvement has been released, Agents can now paste user name and password on the Windows login screen in remote support sessions. How to use this feature? Start an Unattended session to managed device where end-user not present In-session Make sure Clipboard sync is enabled on toolbar Copy any content on local device Paste into any of the input fields (username or password) on Windows login screen (it will automatically insert the content of the clipboard as keystrokes)New Featured Feature video
1 MIN READ Released today is the latest Featured Features demo video with our product lead Ed Chehade. In this session we dive into multi-monitor to multi-monitor support during remote sessions. With Resolve's multi to multi-monitor support you can easily control or view a remote desktop with multiple monitors by distributing them across your screens. Over the next few weeks we'll be diving into Android unattended support, AI-powered customizable reporting and updates to our automated session notes. Let me know in the comments what features you find really helpful so we can have our product experts demo them for the rest of the Resolve community.
