Recent Blogs
Monthly Feature Retrospective: February 2025
1 MIN READ Hello community, Here is a look at the features introduced in February 2025. Mark your calendars: Monthly Webinar This series occurs every second Tuesday of each month We focus on features released in the last month Everything you need to know is covered in just 30 minutes! User-Level Admin Settings Additional user-level admin settings to disable the registry editor, service manager, and blank screen features. Learn More Resolve MDM Add-On: Support for multi-tenancy This enhancement is designed for Managed Service Providers (MSPs) to streamline their device management processes and provide greater flexibility Learn More Batch Installation of Third-Party Applications From the devices page, select devices and use the new application updates option to schedule. Learn More Wake a device with Wake-On-LAN Enables remotely powering on end-user devices (PC and Mac) in sleep mode or powered off (PC). Learn More Disable Helpdesk Services in the Customer Portal Admins can control which Helpdesk services are available for ticket creation in the Customer Portal. Retry failed remote execution jobs Set up remote execution jobs to 'Retry job for offline devices' so that jobs can run again within a defined timeframe as soon as the device is online. Learn More Helpdesk API Leverage the Helpdesk API to retrieve services, users, and incidents, as well as to create, update, or delete incidents and comments. Learn MoreMonthly Feature Retrospective: A LogMeIn Resolve Customer Webinar Series
1 MIN READ Join us for a concise, demo-led session where we’ll showcase the freshest features released in the last month within LogMeIn Resolve – our all-in-one IT management and support solution. What to expect: Quick Dive: In just 30 minutes, we’ll walk you through the most exciting updates and provide a glimpse into what’s coming soon. Live Demos: LogMeIn Resolve experts will demonstrate key features, showing you how to use them and their value. Q&A Session: Got questions? We’ve got answers! Stick around for an interactive Q&A where you can engage with our team. Mark your calendars: Tuesday, February 11 Tuesday, March 11 Tuesday, April 8 Tuesday, May 13 Tuesday, June 10 Tuesday, July 8 Tuesday, August 12 Tuesday, September 9 Tuesday, October 14 Tuesday, November 11 11:00 - 11:30am ETMonthly Feature Retrospective: January 2025
1 MIN READ Hello Community, We are happy to share the latest features released this past month, January 2025. Mark your calendars: Monthly Webinar This series occurs every second Tuesday of each month We focus on features released in the last month Everything you need to know is covered in just 30 minutes! Microsoft Intune integration The integration provides a seamless experience for onboarding and managing Intune-managed devices within the Resolve console Learn More Asset Management: Manage Prohibited Applications Supports agents in managing prohibited applications within their asset inventory. Learn More ConnectWise Integration Enhancements Expanded capabilities, bringing advanced tenant and device management, real-time alerting, and unattended session support Learn More Asset Management: Asset Replenishment Asset Replenishment Management enables agents to set threshold alerts for hardware assets directly in the agent console. Learn More Knowledge Base: Approval Flows Enhanced control over agent permissions for publishing in the knowledge base Learn More That's a wrap!LogMeIn Returns as GoTo's IT Portfolio Brand - By Peter Mahoney
2 MIN READ LogMeIn. For over 20 years it’s been a trusted name in IT. Recognized for innovation, reliability, and going the extra mile. What started as a simple way to remotely access computers has grown into an industry-leading IT management and business communication company now known as GoTo. When we rebranded the company from LogMeIn to GoTo in 2022, our goal was to simplify a complex product lineup under one new umbrella brand. Fast forward three years, and our IT portfolio has grown bigger and even better with ever-evolving product innovation for GoTo Resolve and Rescue, and new products like our mobile device management (MDM) solution, Miradore. But one thing is clear, the LogMeIn name still resonates. Our customers, partners, and industry experts still associate “LogMeIn” with the top IT management and support tools. When asked what products they trust most for IT support and management, many simply respond with “LogMeIn”. What’s New Today, we’re happy to announce that we’re officially bringing our IT product family back under the LogMeIn name. Why? Because it simplifies how we present our two core product families and ties nicely into the future of our products. Our company name is still GoTo. But from here on out, you’ll see our IT solutions under the LogMeIn banner and our cloud communications solutions under GoTo Connect. That means GoTo Resolve is now LogMeIn Resolve, and our MDM products will be known as LogMeIn Miradore, alongside LogMeIn Rescue, LogMeIn Central, and LogMeIn Pro. Familiar Name, Fresh Brand and New Web Experience While the LogMeIn name is familiar, you’ll be introduced to an updated brand and web experience. These updates complement our innovative product portfolios and help IT teams stay ahead of today's security demands. We’re doubling down on the reliability and ingenuity the LogMeIn name has always stood for while delivering world-class IT management and support solutions. The names have evolved but our commitment to customers remains the same. We’re proud to offer an IT portfolio that’s: User-Friendly: Designed for easy adoption and intuitive use, regardless of technical expertise Value-Driven: Efficient solutions that accelerate return on investment Secure: The industry's first zero trust architecture to protect data and infrastructure Reliable: Proven performance and consistent uptime for businesses of all sizes Innovative: AI-enabled solutions backed by 20 years of expertise and over one billion connections Why It Matters By bringing back the LogMeIn name for our IT product portfolio, we’re reaffirming our commitment to reduce complexity and boost productivity, making it easier for teams to stay ahead in the ever-evolving world of IT. With a powerful blend of AI technology and versatile cloud-based tools, our LogMeIn portfolio is uniquely equipped to help businesses of all sizes master their IT challenges. For more information on what product might best fit your IT needs, visit LogMeIn’s new product selector or explore the new web experience at www.logmein.com
