Hello community,
Here is a look at the features introduced in February 2025.
Mark your calendars: Monthly Webinar
- This series occurs every second Tuesday of each month
- We focus on features released in the last month
- Everything you need to know is covered in just 30 minutes!
User-Level Admin Settings
Additional user-level admin settings to disable the registry editor, service manager, and blank screen features.
Resolve MDM Add-On: Support for multi-tenancy
This enhancement is designed for Managed Service Providers (MSPs) to streamline their device management processes and provide greater flexibility
Batch Installation of Third-Party Applications
From the devices page, select devices and use the new application updates option to schedule.
Learn More
Wake a device with Wake-On-LAN
Enables remotely powering on end-user devices (PC and Mac) in sleep mode or powered off (PC).
Disable Helpdesk Services in the Customer Portal
Admins can control which Helpdesk services are available for ticket creation in the Customer Portal.
Retry failed remote execution jobs
Set up remote execution jobs to 'Retry job for offline devices' so that jobs can run again within a defined timeframe as soon as the device is online.
Helpdesk API
Leverage the Helpdesk API to retrieve services, users, and incidents, as well as to create, update, or delete incidents and comments.
