To Our Valued Customers,
We wanted to let you know that LogMeIn Rescue will soon have a new home. Rescue’s website will be soon moving to logmein.com
This update only affects Rescue’s marketing website -- the product will not be impacted so most customers won't need to take any action. However, there are a few important details we want you to be aware of.
What's Changing?
- New URL The current URL, www.logmeinrescue.com will redirect to www.logmein.com.
- There will be no changes to your service and the product URL for Rescue services such as My Account, Admin Center and WebTC will NOT change; these will still be accessible at secure.logmeinrescue.com
- secure.logmeinrescue.com will be redirecting to https://secure.logmeinrescue.com/Account/Login.
- Upon logging out of the rescue product, you will also be directed to https://secure.logmeinrescue.com/Account/Login.
- New Look: You'll notice updated Rescue branding colors on our website and some areas of the product.
What Action Do You Need to Take?
- Bookmark the Rescue Login page https://secure.logmeinrescue.com/Account/Login to ensure you and your technicians have direct access to Rescue.
- Confirm Access to the new URL at www.logmein.com for product information and support content.
- Allowlisting: For companies that restrict network access to specific websites or software, we suggest allowing the following domain: logmein.com
- Please note, allowlisting only logmein.com will not allow use of other LogMeIn products unless you wildcard the domain (e.g., *.logmein.com).
We appreciate your continued partnership and are excited to continue delivering world-class remote support through LogMeIn Rescue. If you have any questions or need further support, please don't hesitate to reach out to us using this link or comment on this post.
Thank you!
The Rescue Team
Published 9 days ago
Version 1.0