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Blog Post

Rescue News
1 MIN READ

Introducing Rescue 7.50!

AmberW's avatar
AmberW
GoTo Contributor
4 years ago
Users now have access to the following enhancements and fixes:   2x faster connection times when initiating sessions 2x improvement in streaming quality once connected to remote desktop 3x ...
Updated 4 years ago
Version 2.0
news
release notes
BlackRock's avatar
BlackRock
New Member
4 years ago

I have updated to the 7.5 yesterday and it is terrible!

It has rendered my Logmein Rescue unusable!

The crazy part is, it said it would decrease lag, and it actually made it so laggy that I cannot do anything for my customers.

So far, on four different sessions, I can see the customer moving their mouse, and they are telling me what is in front of them, but my screen is up to a minute behind. I was thrust back into the dark ages of working at an internet tech support job, circa 2001, when there was not remote support, and I would guide customers strictly over the phone through speech.