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Rescue News
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Rescue Release - 7/14/2022

AmberW's avatar
AmberW
GoTo Contributor
3 years ago

New Feature!   To exclude Remote Control on mobile devices, follow these steps:

  1. Log into the Admin Console 
  2. Select a Technician Group on the left tree
  3. Click on the Organization tab at the top of the screen
  4. In the Permissions section, add a checkmark to Excluding remote control for mobile devices
  5. Click Save

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixes: 

  • An issue that prevented the remote control of certain desktops was fixed 
  • An outdated AD Sync file was updated
Updated 3 years ago
Version 3.0
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